Shipping policy

Shipping Policy

Last updated: August 1, 2026

Production time

Unless a product page states otherwise, all Zula Athletics items are made to order. Allow approximately one to two weeks for production before the order ships. Production time is separate from carrier transit time.

Domestic shipping

We currently ship within the United States. Available Standard free-shipping.

Tracking

When an order ships, we will send tracking information to the email address provided at checkout. Tracking can take up to 48 hours to show movement after the carrier accepts the package.

Address changes and cancellations

Contact admin@zulaathletics.com immediately if an address or order detail is incorrect. We cannot guarantee changes once production or fulfillment has begun. Customers are responsible for addresses entered incorrectly at checkout.

Separate shipments

Items in the same order may ship separately. If so, additional tracking information will be provided as each package leaves.

Carrier delays and lost or damaged packages

Carrier delays can occur after shipment and are outside our direct control. For a package that is lost, damaged, or marked delivered but not received, contact us promptly with your order number and tracking details so we can review the shipment and assist with the carrier process.

International shipping

International shipping is not currently available.

These are operational consumer-facing drafts and should receive final legal review for every jurisdiction in which the store sells.